Professional Certificate in Black Friday Customer-Centric Selling
-- ViewingNowThe Professional Certificate in Black Friday Customer-Centric Selling is a crucial course designed to empower sales professionals in the highly competitive retail industry. This certificate course highlights the importance of understanding customer needs and tailoring sales strategies accordingly, especially during Black Friday sales events.
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⢠Unit 1: Understanding Black Friday & Customer-Centric Selling
⢠Unit 2: Identifying Customer Needs & Pain Points
⢠Unit 3: Building Trust & Credibility with Customers
⢠Unit 4: Effective Communication Strategies for Black Friday
⢠Unit 5: Overcoming Objections & Closing Sales
⢠Unit 6: Leveraging Data & Analytics for Customer Insights
⢠Unit 7: Creating Personalized & Memorable Customer Experiences
⢠Unit 8: Maximizing Sales through Upselling & Cross-Selling
⢠Unit 9: Building Long-Term Customer Relationships
⢠Unit 10: Adapting to Changes in the Retail Landscape
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