Professional Certificate in Black Friday Customer-Centric Selling
-- ViewingNowThe Professional Certificate in Black Friday Customer-Centric Selling is a crucial course designed to empower sales professionals in the highly competitive retail industry. This certificate course highlights the importance of understanding customer needs and tailoring sales strategies accordingly, especially during Black Friday sales events.
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Students enrolled
GBP £ 140
GBP £ 202
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โข Unit 1: Understanding Black Friday & Customer-Centric Selling
โข Unit 2: Identifying Customer Needs & Pain Points
โข Unit 3: Building Trust & Credibility with Customers
โข Unit 4: Effective Communication Strategies for Black Friday
โข Unit 5: Overcoming Objections & Closing Sales
โข Unit 6: Leveraging Data & Analytics for Customer Insights
โข Unit 7: Creating Personalized & Memorable Customer Experiences
โข Unit 8: Maximizing Sales through Upselling & Cross-Selling
โข Unit 9: Building Long-Term Customer Relationships
โข Unit 10: Adapting to Changes in the Retail Landscape
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