Professional Certificate in Black Friday Customer-Centric Selling

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The Professional Certificate in Black Friday Customer-Centric Selling is a crucial course designed to empower sales professionals in the highly competitive retail industry. This certificate course highlights the importance of understanding customer needs and tailoring sales strategies accordingly, especially during Black Friday sales events.

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About this course

In today's customer-centric market, sales professionals with exceptional interpersonal and communication skills are in high demand. This course equips learners with these essential skills and the ability to create positive customer experiences, leading to increased sales and repeat business. By completing this course, learners will have a competitive edge in the retail industry and be able to demonstrate their ability to drive sales, build customer relationships, and deliver exceptional customer service. This Professional Certificate in Black Friday Customer-Centric Selling is an investment in a sales career, with the potential to lead to career advancement opportunities and higher earning potential.

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Course Details

Unit 1: Understanding Black Friday & Customer-Centric Selling

Unit 2: Identifying Customer Needs & Pain Points

Unit 3: Building Trust & Credibility with Customers

Unit 4: Effective Communication Strategies for Black Friday

Unit 5: Overcoming Objections & Closing Sales

Unit 6: Leveraging Data & Analytics for Customer Insights

Unit 7: Creating Personalized & Memorable Customer Experiences

Unit 8: Maximizing Sales through Upselling & Cross-Selling

Unit 9: Building Long-Term Customer Relationships

Unit 10: Adapting to Changes in the Retail Landscape

Career Path

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Entry Requirements

  • Basic understanding of the subject matter
  • Proficiency in English language
  • Computer and internet access
  • Basic computer skills
  • Dedication to complete the course

No prior formal qualifications required. Course designed for accessibility.

Course Status

This course provides practical knowledge and skills for professional development. It is:

  • Not accredited by a recognized body
  • Not regulated by an authorized institution
  • Complementary to formal qualifications

You'll receive a certificate of completion upon successfully finishing the course.

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Earn a career certificate

Sample Certificate Background
PROFESSIONAL CERTIFICATE IN BLACK FRIDAY CUSTOMER-CENTRIC SELLING
is awarded to
Learner Name
who has completed a programme at
London School of International Business (LSIB)
Awarded on
05 May 2025
Blockchain Id: s-1-a-2-m-3-p-4-l-5-e
Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.
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