Certificate in Active Listening: Building Trust in Sales
-- ViewingNowThe Certificate in Active Listening: Building Trust in Sales is a comprehensive course that emphasizes the importance of active listening in sales and how it can help build trust with clients. In an era where effective communication is key to success, this course stands out as it bridges the gap between basic sales techniques and advanced interpersonal skills.
2,820+
Students enrolled
GBP £ 140
GBP £ 202
Save 44% with our special offer
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โข Understanding Active Listening: Definition and Importance
โข The Role of Active Listening in Sales: Building Trust and Relationships
โข Key Elements of Active Listening: Body Language, Paraphrasing, and Reflection
โข Overcoming Barriers to Active Listening: Bias, Distractions, and Filtering
โข Active Listening Techniques for Sales Professionals: Open-Ended Questions, Summarizing, and Validating
โข Active Listening and Empathy: Connecting with Customers on a Deeper Level
โข Active Listening in Virtual Sales: Best Practices for Video Calls and Phone Conversations
โข The Impact of Active Listening on Sales Results and Customer Loyalty
โข Practical Application of Active Listening: Role-Playing Scenarios and Real-Life Examples
โข Developing and Improving Active Listening Skills: Tips, Tools, and Resources
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