Certificate in Active Listening: The Foundation of Sales Negotiation

Name: Certificate in Active Listening: The Foundation of Sales Negotiation
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The Certificate in Active Listening: The Foundation of Sales Negotiation is a comprehensive course designed to enhance your listening skills, a crucial aspect of successful sales negotiation. This program emphasizes the importance of active listening in understanding customer needs, building trust, and closing deals, making it essential for sales professionals in any industry.

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AboutThisCourse

In today's fast-paced business world, the demand for skilled sales negotiators is at an all-time high. This course equips learners with the essential skills to excel in their sales career, providing a competitive edge in the job market. By mastering active listening techniques, learners can improve their communication, empathize with clients, and effectively handle objections, resulting in increased sales and customer satisfaction. Invest in this course to unlock your full potential as a sales negotiator, advance your career, and contribute to your organization's success.

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CourseDetails

• Understanding Active Listening: Definition and Importance
• The Role of Active Listening in Sales Negotiation
• Key Elements and Techniques of Active Listening
• Overcoming Barriers to Active Listening
• Non-Verbal Communication in Active Listening
• Active Listening and Building Rapport in Sales Negotiations
• Listening for Emotions and Empathetic Responses
• Active Listening Strategies for Handling Objections and Difficult Conversations
• Practical Exercises and Role-Plays for Active Listening Skills
• Assessing and Improving Active Listening Skills in Sales Negotiations

CareerPath

The **Certificate in Active Listening: The Foundation of Sales Negotiation** focuses on enhancing essential skills to excel in sales negotiation. The UK job market values active listening (45%), sales negotiation skills (30%), effective communication (15%), and empathy (10%). This certificate programme, designed with industry relevance in mind, aims to equip professionals with these vital skills. The 3D pie chart below provides a clear visual representation of these statistics, highlighting the importance of active listening and sales negotiation in the UK job market. Active Listening (45%): Enhancing active listening skills enables professionals to fully understand the needs and concerns of their clients, ensuring a successful sales negotiation process. Sales Negotiation (30%): Being proficient in sales negotiation techniques leads to better deals, increased sales, and stronger professional relationships. Communication (15%): Clear and concise communication skills help sales professionals better articulate their ideas, making it easier to persuade clients. Empathy (10%): Demonstrating empathy in sales negotiations allows professionals to build rapport and trust with clients, facilitating a more positive outcome.

EntryRequirements

BasicUnderstandingSubject
ProficiencyEnglish
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FastTrack GBP £140

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AcceleratedLearningPath

ThreeFourHoursPerWeek
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StandardMode GBP £90

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TwoThreeHoursPerWeek
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CERTIFICATE IN ACTIVE LISTENING: THE FOUNDATION OF SALES NEGOTIATION

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London School of International Business (LSIB)

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05 May 2025

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