Certificate in Active Listening: The Foundation of Sales Negotiation
-- ViewingNowThe Certificate in Active Listening: The Foundation of Sales Negotiation is a comprehensive course designed to enhance your listening skills, a crucial aspect of successful sales negotiation. This program emphasizes the importance of active listening in understanding customer needs, building trust, and closing deals, making it essential for sales professionals in any industry.
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โข Understanding Active Listening: Definition and Importance
โข The Role of Active Listening in Sales Negotiation
โข Key Elements and Techniques of Active Listening
โข Overcoming Barriers to Active Listening
โข Non-Verbal Communication in Active Listening
โข Active Listening and Building Rapport in Sales Negotiations
โข Listening for Emotions and Empathetic Responses
โข Active Listening Strategies for Handling Objections and Difficult Conversations
โข Practical Exercises and Role-Plays for Active Listening Skills
โข Assessing and Improving Active Listening Skills in Sales Negotiations
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