Certificate in Active Listening: The Foundation of Sales Negotiation
-- ViewingNowThe Certificate in Active Listening: The Foundation of Sales Negotiation is a comprehensive course designed to enhance your listening skills, a crucial aspect of successful sales negotiation. This program emphasizes the importance of active listening in understanding customer needs, building trust, and closing deals, making it essential for sales professionals in any industry.
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⢠Understanding Active Listening: Definition and Importance
⢠The Role of Active Listening in Sales Negotiation
⢠Key Elements and Techniques of Active Listening
⢠Overcoming Barriers to Active Listening
⢠Non-Verbal Communication in Active Listening
⢠Active Listening and Building Rapport in Sales Negotiations
⢠Listening for Emotions and Empathetic Responses
⢠Active Listening Strategies for Handling Objections and Difficult Conversations
⢠Practical Exercises and Role-Plays for Active Listening Skills
⢠Assessing and Improving Active Listening Skills in Sales Negotiations
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