Executive Development Programme Crisis Communication and Media Training

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The Executive Development Programme in Crisis Communication and Media Training is a certificate course designed to empower professionals with the skills to manage complex communication challenges during crises. This programme is crucial in today's unpredictable business environment, where a well-planned communication strategy can mean the difference between success and failure.

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AboutThisCourse

The course addresses the growing industry demand for experts who can navigate the complexities of media relations, stakeholder management, and crisis communication. It equips learners with essential skills such as effective messaging, media interview techniques, and strategic planning during high-pressure situations. By the end of this programme, learners will have developed a deep understanding of crisis communication principles, built confidence in media interactions, and acquired a robust crisis communication plan. These skills are not only vital for career advancement but also for enhancing organisational reputation and resilience.

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CourseDetails

• Crisis Communication Strategy: Developing an effective crisis communication plan, including the identification of key messages, stakeholders, and communication channels.
• Media Relations: Building and maintaining positive relationships with the media during times of crisis, including press releases, interviews, and press conferences.
• Social Media Management: Utilizing social media platforms for crisis communication, including monitoring and responding to online conversations, and managing reputational risk.
• Internal Communication: Effectively communicating with employees during a crisis, including providing clear and concise information, addressing concerns, and maintaining morale.
• Spokesperson Training: Preparing and training spokespersons for media interviews and public appearances, including message development, body language, and delivery techniques.
• Scenario Planning: Developing and practicing crisis scenarios to test and refine communication strategies, including tabletop exercises and simulations.
• Risk Assessment: Identifying potential crises and assessing the risks and impact on the organization, including conducting vulnerability assessments and developing contingency plans.
• Message Development: Crafting clear and consistent messages that resonate with stakeholders, including key audiences, media, and employees.
• Media Monitoring: Tracking and analyzing media coverage to assess the effectiveness of communication strategies and identify areas for improvement.
• Post-Crisis Evaluation: Evaluating the success of the crisis communication plan, including measuring the impact on reputation and identifying lessons learned for future improvement.

Note: These units are not in any particular order and may vary depending on the specific needs of the organization and the audience of the Executive Development Programme.

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EntryRequirements

  • BasicUnderstandingSubject
  • ProficiencyEnglish
  • ComputerInternetAccess
  • BasicComputerSkills
  • DedicationCompleteCourse

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CourseFee

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FastTrack GBP £140
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AcceleratedLearningPath
  • ThreeFourHoursPerWeek
  • EarlyCertificateDelivery
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StandardMode GBP £90
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FlexibleLearningPace
  • TwoThreeHoursPerWeek
  • RegularCertificateDelivery
  • OpenEnrollmentStartAnytime
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  • DigitalCertificate
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EXECUTIVE DEVELOPMENT PROGRAMME CRISIS COMMUNICATION AND MEDIA TRAINING
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London School of International Business (LSIB)
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05 May 2025
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