Executive Development Programme in Service Excellence through Feedback
-- ViewingNowThe Executive Development Programme in Service Excellence through Feedback is a certificate course that empowers professionals with essential skills for career advancement. This programme emphasizes the importance of feedback in delivering exceptional service, a critical aspect of business success in today's customer-centric world.
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โข Service Excellence Fundamentals
โข Importance of Customer Feedback in Service Delivery
โข Collecting Actionable Customer Feedback
โข Analyzing and Interpreting Customer Feedback
โข Developing a Service Excellence Action Plan
โข Implementing Feedback-Driven Service Improvements
โข Monitoring and Measuring Service Excellence Progress
โข Building a Feedback-Centric Service Culture
โข Continuous Improvement and Innovation in Service Excellence
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- BasicUnderstandingSubject
- ProficiencyEnglish
- ComputerInternetAccess
- BasicComputerSkills
- DedicationCompleteCourse
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- ThreeFourHoursPerWeek
- EarlyCertificateDelivery
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- TwoThreeHoursPerWeek
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