Professional Certificate in Twitter: Customer Journey Mapping

Name: Professional Certificate in Twitter: Customer Journey Mapping
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The Professional Certificate in Twitter: Customer Journey Mapping is a cutting-edge course designed to equip learners with the essential skills to excel in today's digital marketing landscape. This certificate course focuses on harnessing the power of Twitter to map and optimize the customer journey, a critical aspect of modern business strategy.

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AboutThisCourse

With the ever-increasing demand for digital marketing professionals, this course offers a unique opportunity to stand out in the job market. Learners will gain hands-on experience in leveraging Twitter's tools and analytics to understand customer behavior, improve brand engagement, and drive business growth. By earning this industry-recognized certificate, professionals can enhance their resumes, demonstrate their expertise in customer journey mapping, and boost their career prospects in digital marketing. This course is the perfect stepping stone for those seeking to advance their careers and make a lasting impact in their organizations.

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CourseDetails

• Understanding Twitter as a Customer Engagement Platform
• Introduction to Customer Journey Mapping
• Setting Up a Twitter Business Account
• Identifying Key Customer Touchpoints on Twitter
• Analyzing Customer Behavior and Sentiment on Twitter
• Creating Effective Customer Journey Maps on Twitter
• Implementing and Monitoring Twitter Customer Journey Maps
• Best Practices for Twitter Customer Service and Support
• Using Twitter Data for Improving Customer Experience
• Case Studies of Successful Twitter Customer Journey Mapping

CareerPath

The provided HTML and JavaScript code create a responsive 3D pie chart using Google Charts, showcasing the distribution of various roles related to the Professional Certificate in Twitter: Customer Journey Mapping in the UK. The chart's background is set to transparent and has a 3D effect. The data for the chart consists of six roles with their corresponding percentages. The chart is designed to adapt to different screen sizes and display dimensions while maintaining readability and aesthetics. The roles featured in the chart include Digital Marketing Manager, Customer Experience Analyst, User Experience Designer, Social Media Manager, Content Strategist, and Market Research Analyst. These roles are aligned with industry relevance and are presented in a conversational and straightforward manner, making the content engaging and informative for the audience.

EntryRequirements

BasicUnderstandingSubject
ProficiencyEnglish
ComputerInternetAccess
BasicComputerSkills
DedicationCompleteCourse

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FastTrack GBP £140

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AcceleratedLearningPath

ThreeFourHoursPerWeek
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StandardMode GBP £90

CompleteInTwoMonths

FlexibleLearningPace

TwoThreeHoursPerWeek
RegularCertificateDelivery
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DigitalCertificate
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EarnCareerCertificate

PROFESSIONAL CERTIFICATE IN TWITTER: CUSTOMER JOURNEY MAPPING

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London School of International Business (LSIB)

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05 May 2025

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