Professional Certificate in Twitter: Customer Journey Mapping

-- viewing now

The Professional Certificate in Twitter: Customer Journey Mapping is a cutting-edge course designed to equip learners with the essential skills to excel in today's digital marketing landscape. This certificate course focuses on harnessing the power of Twitter to map and optimize the customer journey, a critical aspect of modern business strategy.

4.0
Based on 5,992 reviews

3,194+

Students enrolled

GBP £ 140

GBP £ 202

Save 44% with our special offer

Start Now

About this course

With the ever-increasing demand for digital marketing professionals, this course offers a unique opportunity to stand out in the job market. Learners will gain hands-on experience in leveraging Twitter's tools and analytics to understand customer behavior, improve brand engagement, and drive business growth. By earning this industry-recognized certificate, professionals can enhance their resumes, demonstrate their expertise in customer journey mapping, and boost their career prospects in digital marketing. This course is the perfect stepping stone for those seeking to advance their careers and make a lasting impact in their organizations.

100% online

Learn from anywhere

Shareable certificate

Add to your LinkedIn profile

2 months to complete

at 2-3 hours a week

Start anytime

No waiting period

Course Details

• Understanding Twitter as a Customer Engagement Platform
• Introduction to Customer Journey Mapping
• Setting Up a Twitter Business Account
• Identifying Key Customer Touchpoints on Twitter
• Analyzing Customer Behavior and Sentiment on Twitter
• Creating Effective Customer Journey Maps on Twitter
• Implementing and Monitoring Twitter Customer Journey Maps
• Best Practices for Twitter Customer Service and Support
• Using Twitter Data for Improving Customer Experience
• Case Studies of Successful Twitter Customer Journey Mapping

Career Path

The provided HTML and JavaScript code create a responsive 3D pie chart using Google Charts, showcasing the distribution of various roles related to the Professional Certificate in Twitter: Customer Journey Mapping in the UK. The chart's background is set to transparent and has a 3D effect. The data for the chart consists of six roles with their corresponding percentages. The chart is designed to adapt to different screen sizes and display dimensions while maintaining readability and aesthetics. The roles featured in the chart include Digital Marketing Manager, Customer Experience Analyst, User Experience Designer, Social Media Manager, Content Strategist, and Market Research Analyst. These roles are aligned with industry relevance and are presented in a conversational and straightforward manner, making the content engaging and informative for the audience.

Entry Requirements

  • Basic understanding of the subject matter
  • Proficiency in English language
  • Computer and internet access
  • Basic computer skills
  • Dedication to complete the course

No prior formal qualifications required. Course designed for accessibility.

Course Status

This course provides practical knowledge and skills for professional development. It is:

  • Not accredited by a recognized body
  • Not regulated by an authorized institution
  • Complementary to formal qualifications

You'll receive a certificate of completion upon successfully finishing the course.

Why people choose us for their career

Loading reviews...

Frequently Asked Questions

What makes this course unique compared to others?

How long does it take to complete the course?

What support will I receive during the course?

Is the certificate recognized internationally?

What career opportunities will this course open up?

When can I start the course?

What is the course format and learning approach?

Course fee

MOST POPULAR
Fast Track: GBP £140
Complete in 1 month
Accelerated Learning Path
  • 3-4 hours per week
  • Early certificate delivery
  • Open enrollment - start anytime
Start Now
Standard Mode: GBP £90
Complete in 2 months
Flexible Learning Pace
  • 2-3 hours per week
  • Regular certificate delivery
  • Open enrollment - start anytime
Start Now
What's included in both plans:
  • Full course access
  • Digital certificate
  • Course materials
All-Inclusive Pricing • No hidden fees or additional costs

Get course information

We'll send you detailed course information

Pay as a company

Request an invoice for your company to pay for this course.

Pay by Invoice

Earn a career certificate

Sample Certificate Background
PROFESSIONAL CERTIFICATE IN TWITTER: CUSTOMER JOURNEY MAPPING
is awarded to
Learner Name
who has completed a programme at
London School of International Business (LSIB)
Awarded on
05 May 2025
Blockchain Id: s-1-a-2-m-3-p-4-l-5-e
Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.
SSB Logo

4.8
New Enrollment