Global Certificate in Customer Value & Experience Design

Name: Global Certificate in Customer Value & Experience Design
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The Global Certificate in Customer Value & Experience Design is a comprehensive course that emphasizes the importance of understanding and designing customer experiences to drive business growth. This certification course is highly relevant in today's industry, where companies recognize the need to prioritize customer-centric strategies to remain competitive.

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AboutThisCourse

Enrolled learners will gain essential skills in customer experience design, journey mapping, and value proposition development. By the end of the course, they will be equipped to lead customer-centric transformation initiatives and make data-driven decisions that positively impact business performance. This certification is ideal for professionals in marketing, sales, customer service, and product development roles who wish to advance their careers in customer experience management. By completing this course, learners will demonstrate their commitment to staying updated on industry best practices and their ability to deliver exceptional customer value and experiences.

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CourseDetails

• Customer Value Proposition Development
• Design Thinking for Customer Experience
• User Experience (UX) Research Methods
• Customer Journey Mapping
• Prototyping and Iterative Design
• Usability Testing and Evaluation
• Multi-channel Experience Design
• Customer Feedback Analysis
• Data-driven Decision Making in Customer Experience Design
• Global Trends and Best Practices in Customer Value and Experience Design

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EntryRequirements

BasicUnderstandingSubject
ProficiencyEnglish
ComputerInternetAccess
BasicComputerSkills
DedicationCompleteCourse

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FastTrack GBP £140

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AcceleratedLearningPath

ThreeFourHoursPerWeek
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StandardMode GBP £90

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FlexibleLearningPace

TwoThreeHoursPerWeek
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FullCourseAccess
DigitalCertificate
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GLOBAL CERTIFICATE IN CUSTOMER VALUE & EXPERIENCE DESIGN

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London School of International Business (LSIB)

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05 May 2025

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