Global Certificate in Customer Value & Experience Design
-- ViewingNowThe Global Certificate in Customer Value & Experience Design is a comprehensive course that emphasizes the importance of understanding and designing customer experiences to drive business growth. This certification course is highly relevant in today's industry, where companies recognize the need to prioritize customer-centric strategies to remain competitive.
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โข Customer Value Proposition Development
โข Design Thinking for Customer Experience
โข User Experience (UX) Research Methods
โข Customer Journey Mapping
โข Prototyping and Iterative Design
โข Usability Testing and Evaluation
โข Multi-channel Experience Design
โข Customer Feedback Analysis
โข Data-driven Decision Making in Customer Experience Design
โข Global Trends and Best Practices in Customer Value and Experience Design
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