Global Certificate in Customer Value & Experience Design
-- ViewingNowThe Global Certificate in Customer Value & Experience Design is a comprehensive course that emphasizes the importance of understanding and designing customer experiences to drive business growth. This certification course is highly relevant in today's industry, where companies recognize the need to prioritize customer-centric strategies to remain competitive.
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⢠Customer Value Proposition Development
⢠Design Thinking for Customer Experience
⢠User Experience (UX) Research Methods
⢠Customer Journey Mapping
⢠Prototyping and Iterative Design
⢠Usability Testing and Evaluation
⢠Multi-channel Experience Design
⢠Customer Feedback Analysis
⢠Data-driven Decision Making in Customer Experience Design
⢠Global Trends and Best Practices in Customer Value and Experience Design
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