Global Certificate in Customer Service Interviewing and Digital Transformation
-- ViewingNowThe Global Certificate in Customer Service Interviewing and Digital Transformation is a vital course designed to empower learners with the essential skills needed to thrive in today's digital age. This certificate course focuses on enhancing interviewing techniques in customer service, enabling learners to provide exceptional service in any industry effectively.
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⢠Global Customer Service Standards
⢠Effective Communication in Customer Service
⢠Digital Customer Service Platforms
⢠Interviewing Techniques for Customer Service Roles
⢠Cultural Sensitivity in Global Customer Service
⢠Utilizing Data Analytics in Customer Service
⢠Digital Transformation in Customer Service
⢠Change Management in Customer Service Digital Transformation
⢠Key Performance Indicators (KPIs) in Digital Customer Service
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