Global Certificate in Customer Service Interviewing and Digital Transformation
-- ViewingNowThe Global Certificate in Customer Service Interviewing and Digital Transformation is a vital course designed to empower learners with the essential skills needed to thrive in today's digital age. This certificate course focuses on enhancing interviewing techniques in customer service, enabling learners to provide exceptional service in any industry effectively.
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โข Global Customer Service Standards
โข Effective Communication in Customer Service
โข Digital Customer Service Platforms
โข Interviewing Techniques for Customer Service Roles
โข Cultural Sensitivity in Global Customer Service
โข Utilizing Data Analytics in Customer Service
โข Digital Transformation in Customer Service
โข Change Management in Customer Service Digital Transformation
โข Key Performance Indicators (KPIs) in Digital Customer Service
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