Masterclass Certificate Customer Relationship Management: A Global Perspective
-- ViewingNowThe Masterclass Certificate in Customer Relationship Management (CRM): A Global Perspective is a comprehensive course that equips learners with essential skills for career advancement in today's globalized business environment. The course highlights the importance of CRM in building and maintaining profitable customer relationships, and its impact on organizational success.
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โข Customer Relationship Management (CRM) Fundamentals
โข Global CRM Strategies
โข CRM Software and Technology
โข Data Analysis and Insights in CRM
โข Customer Segmentation and Targeting
โข Multi-Channel CRM and Customer Engagement
โข Social CRM and Customer Experience
โข CRM Metrics and Performance Measurement
โข Ethical and Legal Considerations in CRM
โข CRM Implementation and Management
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