Advanced Certificate in Customer Journey Analytics & Optimization

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The Advanced Certificate in Customer Journey Analytics & Optimization is a comprehensive course designed to equip learners with the essential skills needed to excel in the rapidly evolving field of customer experience management. This certificate program emphasizes the importance of analyzing and optimizing the customer journey to drive business growth and customer loyalty.

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โ€ข Customer Journey Mapping & Analysis
โ€ข Data Visualization & Storytelling in CJA
โ€ข Multi-Channel Attribution Modeling
โ€ข Quantitative & Qualitative Data Analysis
โ€ข Digital Analytics Tools & Techniques
โ€ข CJA for Personalization & Segmentation
โ€ข Optimization Strategies in CJA
โ€ข Predictive Analytics in Customer Journey
โ€ข CX Strategy & Design in CJA
โ€ข Advanced CJA Case Studies & Best Practices

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็คบไพ‹่ฏไนฆ่ƒŒๆ™ฏ
ADVANCED CERTIFICATE IN CUSTOMER JOURNEY ANALYTICS & OPTIMIZATION
ๆŽˆไบˆ็ป™
ๅญฆไน ่€…ๅง“ๅ
ๅทฒๅฎŒๆˆ่ฏพ็จ‹็š„ไบบ
London School of International Business (LSIB)
ๆŽˆไบˆๆ—ฅๆœŸ
05 May 2025
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