Advanced Certificate in Customer Journey Analytics & Optimization

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The Advanced Certificate in Customer Journey Analytics & Optimization is a comprehensive course designed to equip learners with the essential skills needed to excel in the rapidly evolving field of customer experience management. This certificate program emphasizes the importance of analyzing and optimizing the customer journey to drive business growth and customer loyalty.

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ใ“ใฎใ‚ณใƒผใ‚นใซใคใ„ใฆ

In today's highly competitive market, understanding customer behavior and preferences is crucial for organizations to stay ahead of the curve. This course provides learners with the tools and techniques needed to analyze customer data, map the customer journey, and identify areas for improvement. By doing so, learners will be able to create personalized and engaging customer experiences that drive business success. With a strong focus on industry demand, this course covers the latest trends and best practices in customer journey analytics and optimization. Learners will gain hands-on experience with industry-leading tools and techniques, providing them with the practical skills needed to succeed in this high-growth field. Upon completion of this course, learners will be well-positioned to advance their careers and make meaningful contributions to their organizations.

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ๅพ…ๆฉŸๆœŸ้–“ใชใ—

ใ‚ณใƒผใ‚น่ฉณ็ดฐ

โ€ข Customer Journey Mapping & Analysis
โ€ข Data Visualization & Storytelling in CJA
โ€ข Multi-Channel Attribution Modeling
โ€ข Quantitative & Qualitative Data Analysis
โ€ข Digital Analytics Tools & Techniques
โ€ข CJA for Personalization & Segmentation
โ€ข Optimization Strategies in CJA
โ€ข Predictive Analytics in Customer Journey
โ€ข CX Strategy & Design in CJA
โ€ข Advanced CJA Case Studies & Best Practices

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ใƒฌใƒ“ใƒฅใƒผใ‚’่ชญใฟ่พผใฟไธญ...

ใ‚ˆใใ‚ใ‚‹่ณชๅ•

ใ“ใฎใ‚ณใƒผใ‚นใ‚’ไป–ใฎใ‚ณใƒผใ‚นใจๅŒบๅˆฅใ™ใ‚‹ใ‚‚ใฎใฏไฝ•ใงใ™ใ‹๏ผŸ

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ใ„ใคใ‚ณใƒผใ‚นใ‚’้–‹ๅง‹ใงใใพใ™ใ‹๏ผŸ

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ใ‚ชใƒผใƒซใ‚คใƒณใ‚ฏใƒซใƒผใ‚ทใƒ–ไพกๆ ผ โ€ข ้š ใ‚ŒใŸๆ–™้‡‘ใ‚„่ฟฝๅŠ ่ฒป็”จใชใ—

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ใ“ใฎใ‚ณใƒผใ‚นใฎๆ”ฏๆ‰•ใ„ใฎใŸใ‚ใซไผš็คพ็”จใฎ่ซ‹ๆฑ‚ๆ›ธใ‚’ใƒชใ‚ฏใ‚จใ‚นใƒˆใ—ใฆใใ ใ•ใ„ใ€‚

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ใ‚ญใƒฃใƒชใ‚ข่จผๆ˜Žๆ›ธใ‚’ๅ–ๅพ—

ใ‚ตใƒณใƒ—ใƒซ่จผๆ˜Žๆ›ธใฎ่ƒŒๆ™ฏ
ADVANCED CERTIFICATE IN CUSTOMER JOURNEY ANALYTICS & OPTIMIZATION
ใซๆŽˆไธŽใ•ใ‚Œใพใ™
ๅญฆ็ฟ’่€…ๅ
ใงใƒ—ใƒญใ‚ฐใƒฉใƒ ใ‚’ๅฎŒไบ†ใ—ใŸไบบ
London School of International Business (LSIB)
ๆŽˆไธŽๆ—ฅ
05 May 2025
ใƒ–ใƒญใƒƒใ‚ฏใƒใ‚งใƒผใƒณID๏ผš s-1-a-2-m-3-p-4-l-5-e
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