Certificate in Active Listening: The Power of Listening in Sales

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The Certificate in Active Listening: The Power of Listening in Sales is a comprehensive course that emphasizes the importance of active listening in sales. With only 1-2 hours required per week, this flexible program is designed to fit into any schedule.

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Active listening is a critical skill for sales professionals, as it helps build trust with customers, uncover their needs, and ultimately close more deals. This course teaches learners how to develop their active listening skills, including how to ask effective questions, provide feedback, and use body language to convey interest. In today's fast-paced and competitive sales industry, active listening is in high demand. By completing this course, learners will be equipped with the essential skills they need to advance their careers and succeed in sales. They will receive a certificate to showcase their new skills and knowledge, as well as access to a supportive community of learners and instructors.

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โ€ข Understanding Active Listening: Definition and Importance
โ€ข The Role of Active Listening in Sales: Building Trust and Relationships
โ€ข Active Listening Techniques: Nonverbal Communication and Body Language
โ€ข Overcoming Common Listening Barriers: Bias, Distractions, and Multitasking
โ€ข Effective Questioning Strategies: The Power of Open-Ended Questions
โ€ข Paraphrasing and Summarizing: Demonstrating Understanding and Clarifying Information
โ€ข Active Listening Skills Assessment: Identifying Strengths and Areas for Improvement
โ€ข Implementing Active Listening in Sales: Real-World Applications and Best Practices
โ€ข Developing a Listening-First Mindset: Transforming Sales Conversations and Outcomes

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็คบไพ‹่ฏไนฆ่ƒŒๆ™ฏ
CERTIFICATE IN ACTIVE LISTENING: THE POWER OF LISTENING IN SALES
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ๅญฆไน ่€…ๅง“ๅ
ๅทฒๅฎŒๆˆ่ฏพ็จ‹็š„ไบบ
London School of International Business (LSIB)
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05 May 2025
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