Certificate in Active Listening: The Power of Listening in Sales

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The Certificate in Active Listening: The Power of Listening in Sales is a comprehensive course that emphasizes the importance of active listening in sales. With only 1-2 hours required per week, this flexible program is designed to fit into any schedule.

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About this course

Active listening is a critical skill for sales professionals, as it helps build trust with customers, uncover their needs, and ultimately close more deals. This course teaches learners how to develop their active listening skills, including how to ask effective questions, provide feedback, and use body language to convey interest. In today's fast-paced and competitive sales industry, active listening is in high demand. By completing this course, learners will be equipped with the essential skills they need to advance their careers and succeed in sales. They will receive a certificate to showcase their new skills and knowledge, as well as access to a supportive community of learners and instructors.

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Course Details

• Understanding Active Listening: Definition and Importance
• The Role of Active Listening in Sales: Building Trust and Relationships
• Active Listening Techniques: Nonverbal Communication and Body Language
• Overcoming Common Listening Barriers: Bias, Distractions, and Multitasking
• Effective Questioning Strategies: The Power of Open-Ended Questions
• Paraphrasing and Summarizing: Demonstrating Understanding and Clarifying Information
• Active Listening Skills Assessment: Identifying Strengths and Areas for Improvement
• Implementing Active Listening in Sales: Real-World Applications and Best Practices
• Developing a Listening-First Mindset: Transforming Sales Conversations and Outcomes

Career Path

Entry Requirements

  • Basic understanding of the subject matter
  • Proficiency in English language
  • Computer and internet access
  • Basic computer skills
  • Dedication to complete the course

No prior formal qualifications required. Course designed for accessibility.

Course Status

This course provides practical knowledge and skills for professional development. It is:

  • Not accredited by a recognized body
  • Not regulated by an authorized institution
  • Complementary to formal qualifications

You'll receive a certificate of completion upon successfully finishing the course.

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Earn a career certificate

Sample Certificate Background
CERTIFICATE IN ACTIVE LISTENING: THE POWER OF LISTENING IN SALES
is awarded to
Learner Name
who has completed a programme at
London School of International Business (LSIB)
Awarded on
05 May 2025
Blockchain Id: s-1-a-2-m-3-p-4-l-5-e
Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.
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