Certificate in Active Listening: The Power of Listening in Sales
-- viewing nowThe Certificate in Active Listening: The Power of Listening in Sales is a comprehensive course that emphasizes the importance of active listening in sales. With only 1-2 hours required per week, this flexible program is designed to fit into any schedule.
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Course Details
• Understanding Active Listening: Definition and Importance
• The Role of Active Listening in Sales: Building Trust and Relationships
• Active Listening Techniques: Nonverbal Communication and Body Language
• Overcoming Common Listening Barriers: Bias, Distractions, and Multitasking
• Effective Questioning Strategies: The Power of Open-Ended Questions
• Paraphrasing and Summarizing: Demonstrating Understanding and Clarifying Information
• Active Listening Skills Assessment: Identifying Strengths and Areas for Improvement
• Implementing Active Listening in Sales: Real-World Applications and Best Practices
• Developing a Listening-First Mindset: Transforming Sales Conversations and Outcomes
Career Path
Entry Requirements
- Basic understanding of the subject matter
- Proficiency in English language
- Computer and internet access
- Basic computer skills
- Dedication to complete the course
No prior formal qualifications required. Course designed for accessibility.
Course Status
This course provides practical knowledge and skills for professional development. It is:
- Not accredited by a recognized body
- Not regulated by an authorized institution
- Complementary to formal qualifications
You'll receive a certificate of completion upon successfully finishing the course.
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