Certificate in Restaurant Employee Training
-- ViewingNowThe Certificate in Restaurant Employee Training is a comprehensive course designed to equip learners with essential skills for success in the dynamic restaurant industry. This program emphasizes the importance of providing exceptional customer service, managing food and beverage operations, and maintaining a safe and sanitary work environment.
3,559+
Students enrolled
GBP £ 140
GBP £ 202
Save 44% with our special offer
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โข Front-of-House Training: Proper greeting, seating, and communication with guests, handling reservations, and maintaining a clean and welcoming environment.
โข Menu Knowledge: Understanding food and beverage offerings, ingredients, preparation methods, and allergens, as well as pairing recommendations and upselling techniques.
โข Order Management: Accurate order taking, inputting orders into POS systems, and communicating orders to the kitchen and bar staff.
โข Customer Service: Effective complaint handling, conflict resolution, and problem-solving skills, as well as providing exceptional service to ensure guest satisfaction and loyalty.
โข Safety and Sanitation: Proper food handling, storage, and disposal, as well as maintaining a clean and sanitary workspace to prevent foodborne illnesses and ensure the safety of guests and staff.
โข Alcohol Service Training: Responsible alcohol service, including checking IDs, recognizing signs of intoxication, and handling intoxicated guests, as well as understanding local and federal regulations and guidelines.
โข Cash Handling and POS Systems: Accurate cash handling, payment processing, and closing procedures, as well as using POS systems for efficient order management and sales tracking.
โข Teamwork and Communication: Effective communication with colleagues, understanding roles and responsibilities, and working together to provide excellent service and ensure smooth operations.
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