Global Certificate in TQM for Improved Customer Satisfaction
-- ViewingNowThe Global Certificate in Total Quality Management (TQM) for Improved Customer Satisfaction is a comprehensive course designed to empower professionals with the necessary skills to enhance customer satisfaction and improve business performance. This certificate course highlights the significance of TQM in today's competitive business landscape and provides learners with essential tools and techniques to streamline processes, reduce wastage, and increase efficiency.
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GBP £ 140
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โข Introduction to TQM (Total Quality Management)
โข The Importance of Customer Satisfaction in TQM
โข The Seven Tools of Quality in TQM
โข Statistical Process Control in TQM
โข Continuous Improvement and Kaizen in TQM
โข Employee Engagement and Empowerment in TQM
โข Supplier Quality Management in TQM
โข TQM and ISO Standards
โข Implementing TQM: A Step-by-Step Guide
โข Case Studies on Global TQM Implementation
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