Global Certificate in Active Listening: Closing Complex Deals

Name: Global Certificate in Active Listening: Closing Complex Deals
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The Global Certificate in Active Listening: Closing Complex Deals is a crucial course that enhances communication skills, particularly in the business world. With the increasing demand for effective communication in various industries, this certificate course gains significance.

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AboutThisCourse

It equips learners with the essential skill of active listening, enabling them to understand clients' needs better, build trust, and close complex deals.This course is designed to provide practical techniques and strategies that can be applied immediately in professional settings. By learning how to listen actively, participants can improve their negotiation skills, reduce misunderstandings, and enhance customer satisfaction. As a result, this certificate course can significantly boost career advancement opportunities in sales, management, and customer service.Investing in this course demonstrates a commitment to personal and professional development, highlighting the learner's dedication to effective communication and client relationship building.

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CourseDetails

• Understanding Active Listening in Business
• The Importance of Active Listening in Closing Complex Deals
• Key Techniques for Effective Active Listening
• Overcoming Barriers to Active Listening
• Active Listening and Non-Verbal Communication
• Active Listening Strategies in Negotiations
• Building Trust through Active Listening
• Case Studies: Successful Deals through Active Listening
• Practical Exercises and Role-Plays for Active Listening
• Developing an Active Listening Action Plan for Closing Complex Deals

CareerPath

In the UK, professionals with active listening skills are in high demand due to their ability to close complex deals. The following 3D pie chart showcases relevant statistics related to this growing job market trend: 1. **Active Listening (25%)** - A fundamental skill in understanding client needs and concerns, leading to successful deal-closing. 2. **Negotiation (20%)** - Effective communication and negotiation techniques help reach favorable agreements and strengthen relationships. 3. **Critical Thinking (15%)** - The ability to analyze situations, identify potential obstacles, and devise effective strategies contributes to successful deal-closing. 4. **Problem-Solving (10%)** - Professionals with solid problem-solving skills can navigate challenging situations during deal negotiations. 5. **Communication (10%)** - Clear and concise communication builds trust and fosters a productive environment for successful deal-closing. 6. **Relationship Building (10%)** - Developing strong connections with clients and stakeholders is essential for maintaining long-term business relationships. 7. **Cultural Awareness (10%)** - Understanding and respecting cultural differences ensures effective communication and collaboration with diverse teams and clients. These statistics highlight the significance of active listening in the UK job market, as well as the importance of complementary skills like negotiation, critical thinking, problem-solving, communication, relationship building, and cultural awareness.

EntryRequirements

BasicUnderstandingSubject
ProficiencyEnglish
ComputerInternetAccess
BasicComputerSkills
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FastTrack GBP £140

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AcceleratedLearningPath

ThreeFourHoursPerWeek
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StandardMode GBP £90

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FlexibleLearningPace

TwoThreeHoursPerWeek
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GLOBAL CERTIFICATE IN ACTIVE LISTENING: CLOSING COMPLEX DEALS

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London School of International Business (LSIB)

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05 May 2025

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