Professional Certificate in Text Analytics for Support Growth

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The Professional Certificate in Text Analytics for Support Growth is a crucial course for professionals seeking to enhance their skills in data analysis and customer support. This program addresses the increasing industry demand for experts who can leverage text analytics to improve customer satisfaction and drive business growth.

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AboutThisCourse

Throughout the course, learners will gain essential skills in text analysis, natural language processing, and machine learning. They will discover how to extract valuable insights from customer feedback, social media, and support tickets to optimize support workflows, enhance customer experiences, and inform strategic decision-making. By completing this program, learners will be well-equipped to advance their careers in various industries, including tech, finance, and healthcare. They will demonstrate proficiency in text analytics techniques and tools, making them highly attractive to potential employers seeking to harness the power of data-driven decision-making.

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CourseDetails

• <unit Introduction to Text Analytics>
• <unit Natural Language Processing (NLP)>
• <unit Text Preprocessing and Cleaning>
• <unit Sentiment Analysis and Opinion Mining>
• <unit Topic Modeling and Text Summarization>
• <unit Named Entity Recognition (NER) and Part-of-Speech Tagging>
• <unit Text Classification and Clustering>
• <unit Text Analytics Tools and Frameworks>
• <unit Implementing Text Analytics for Support Growth>

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EntryRequirements

  • BasicUnderstandingSubject
  • ProficiencyEnglish
  • ComputerInternetAccess
  • BasicComputerSkills
  • DedicationCompleteCourse

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  • NotAccreditedRecognized
  • NotRegulatedAuthorized
  • ComplementaryFormalQualifications

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FastTrack GBP £140
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AcceleratedLearningPath
  • ThreeFourHoursPerWeek
  • EarlyCertificateDelivery
  • OpenEnrollmentStartAnytime
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StandardMode GBP £90
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FlexibleLearningPace
  • TwoThreeHoursPerWeek
  • RegularCertificateDelivery
  • OpenEnrollmentStartAnytime
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  • DigitalCertificate
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PROFESSIONAL CERTIFICATE IN TEXT ANALYTICS FOR SUPPORT GROWTH
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London School of International Business (LSIB)
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05 May 2025
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