Professional Certificate in Text Analytics for Support Growth
-- viewing nowThe Professional Certificate in Text Analytics for Support Growth is a crucial course for professionals seeking to enhance their skills in data analysis and customer support. This program addresses the increasing industry demand for experts who can leverage text analytics to improve customer satisfaction and drive business growth.
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Course Details
• <unit Introduction to Text Analytics>
• <unit Natural Language Processing (NLP)>
• <unit Text Preprocessing and Cleaning>
• <unit Sentiment Analysis and Opinion Mining>
• <unit Topic Modeling and Text Summarization>
• <unit Named Entity Recognition (NER) and Part-of-Speech Tagging>
• <unit Text Classification and Clustering>
• <unit Text Analytics Tools and Frameworks>
• <unit Implementing Text Analytics for Support Growth>
Career Path
Entry Requirements
- Basic understanding of the subject matter
- Proficiency in English language
- Computer and internet access
- Basic computer skills
- Dedication to complete the course
No prior formal qualifications required. Course designed for accessibility.
Course Status
This course provides practical knowledge and skills for professional development. It is:
- Not accredited by a recognized body
- Not regulated by an authorized institution
- Complementary to formal qualifications
You'll receive a certificate of completion upon successfully finishing the course.
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