Executive Development Programme in Customer Interviewing for Competitive Advantage

Name: Executive Development Programme in Customer Interviewing for Competitive Advantage
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The Executive Development Programme in Customer Interviewing for Competitive Advantage is a certificate course designed to empower professionals with the skills to conduct effective customer interviews. This programme emphasizes the importance of customer insights in driving business strategy and highlights the growing industry demand for professionals who can extract valuable information from customer interactions.

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AboutThisCourse

By enrolling in this course, learners will gain essential skills in customer interviewing, including question formulation, active listening, and data analysis. These skills are crucial for career advancement as they enable professionals to make informed decisions, enhance customer experience, and foster a competitive advantage in the market. Furthermore, this programme offers a unique opportunity to network with industry experts and peers, providing valuable insights and fostering professional growth. In summary, the Executive Development Programme in Customer Interviewing for Competitive Advantage is a valuable investment for professionals seeking to enhance their skills, stay competitive, and advance their careers in today's dynamic business landscape.

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CourseDetails

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Unit 1: Introduction to Customer Interviewing
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Unit 2: Importance of Customer Interviewing for Competitive Advantage
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Unit 3: Customer Interviewing Techniques and Best Practices
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Unit 4: Developing Effective Interview Questions
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Unit 5: Active Listening and Non-Verbal Communication in Customer Interviews
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Unit 6: Analyzing Customer Interview Data for Insights
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Unit 7: Building Customer Relationships through Effective Interviewing
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Unit 8: Overcoming Challenges in Customer Interviewing
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Unit 9: Leveraging Customer Insights for Business Strategy
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Unit 10: Ethics and Legal Considerations in Customer Interviewing

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EntryRequirements

BasicUnderstandingSubject
ProficiencyEnglish
ComputerInternetAccess
BasicComputerSkills
DedicationCompleteCourse

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ComplementaryFormalQualifications

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FastTrack GBP £140

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AcceleratedLearningPath

ThreeFourHoursPerWeek
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StandardMode GBP £90

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FlexibleLearningPace

TwoThreeHoursPerWeek
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EXECUTIVE DEVELOPMENT PROGRAMME IN CUSTOMER INTERVIEWING FOR COMPETITIVE ADVANTAGE

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London School of International Business (LSIB)

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05 May 2025

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