Certificate in Twitter & Customer Relationship Management

Name: Certificate in Twitter & Customer Relationship Management
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The Certificate in Twitter & Customer Relationship Management is a comprehensive course designed to enhance your social media prowess, with a particular focus on Twitter. This program emphasizes the importance of utilizing Twitter for customer relationship management, a vital aspect of modern business strategy.

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AboutThisCourse

By completing this course, you will gain essential skills in leveraging Twitter to build and maintain customer relationships, engage with your audience, and manage customer feedback effectively. In today's digital age, these skills are in high demand, as businesses increasingly rely on social media to connect with their customers. By earning this certificate, you will demonstrate your commitment to staying current with the latest industry trends and best practices, positioning yourself as a valuable asset to any organization. This course is an excellent opportunity for professionals seeking to advance their careers in marketing, public relations, customer service, or any field that requires effective communication and relationship-building skills.

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CourseDetails

• Understanding Twitter
• Setting Up a Twitter Account for Business
• Twitter Terminology and Features
• Building a Twitter Following
• Creating Engaging Twitter Content
• Twitter Analytics and Metrics
• Customer Service through Twitter
• Handling Customer Complaints on Twitter
• Building Customer Relationships on Twitter
• Best Practices for Twitter CRM

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EntryRequirements

BasicUnderstandingSubject
ProficiencyEnglish
ComputerInternetAccess
BasicComputerSkills
DedicationCompleteCourse

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NotAccreditedRecognized
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FastTrack GBP £140

CompleteInOneMonth

AcceleratedLearningPath

ThreeFourHoursPerWeek
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StandardMode GBP £90

CompleteInTwoMonths

FlexibleLearningPace

TwoThreeHoursPerWeek
RegularCertificateDelivery
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FullCourseAccess
DigitalCertificate
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CERTIFICATE IN TWITTER & CUSTOMER RELATIONSHIP MANAGEMENT

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London School of International Business (LSIB)

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05 May 2025

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