Certificate in Twitter & Customer Relationship Management
-- ViewingNowThe Certificate in Twitter & Customer Relationship Management is a comprehensive course designed to enhance your social media prowess, with a particular focus on Twitter. This program emphasizes the importance of utilizing Twitter for customer relationship management, a vital aspect of modern business strategy.
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GBP £ 140
GBP £ 202
Save 44% with our special offer
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โข Understanding Twitter
โข Setting Up a Twitter Account for Business
โข Twitter Terminology and Features
โข Building a Twitter Following
โข Creating Engaging Twitter Content
โข Twitter Analytics and Metrics
โข Customer Service through Twitter
โข Handling Customer Complaints on Twitter
โข Building Customer Relationships on Twitter
โข Best Practices for Twitter CRM
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