Certificate in Lean Metrics for Product Success
-- ViewingNowThe Certificate in Lean Metrics for Product Success is a comprehensive course designed to equip learners with the essential skills to drive product success using Lean principles. This course emphasizes the importance of data-driven decision-making and provides a deep understanding of key metrics for product development, such as Customer Lifetime Value (CLTV) and Customer Acquisition Cost (CAC).
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โข Introduction to Lean Metrics: Understanding the importance of data-driven decision making, key performance indicators (KPIs), and the relationship between Lean principles and metrics. โข Value Stream Mapping: Identifying and analyzing value streams, removing waste, and improving flow through process mapping and measurement. โข Key Lean Metrics: Exploring essential Lean metrics, such as cycle time, lead time, throughput, and takt time, and their impact on product success. โข Measuring Customer Satisfaction: Utilizing customer surveys, net promoter score (NPS), and customer feedback to gauge success and drive continuous improvement. โข Quality Control Metrics: Monitoring quality through defect rates, process capability, and quality management systems for product success. โข Cost of Delay and Financial Metrics: Calculating cost of delay, return on investment (ROI), and total cost of ownership (TCO) to optimize decision making. โข Implementing Data-Driven Decision Making: Strategies for implementing data-driven decision making and performance measurement in organizations. โข Visual Management and Scorecards: Utilizing visual management tools and scorecards to display and track Lean metrics effectively. โข Continuous Improvement and Iteration: Incorporating continuous improvement principles, such as Kaizen and PDCA, to iterate and evolve Lean metrics.
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- ThreeFourHoursPerWeek
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