Certificate in Lean Metrics for Product Success
-- viewing nowThe Certificate in Lean Metrics for Product Success is a comprehensive course designed to equip learners with the essential skills to drive product success using Lean principles. This course emphasizes the importance of data-driven decision-making and provides a deep understanding of key metrics for product development, such as Customer Lifetime Value (CLTV) and Customer Acquisition Cost (CAC).
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Course Details
• Introduction to Lean Metrics: Understanding the importance of data-driven decision making, key performance indicators (KPIs), and the relationship between Lean principles and metrics. • Value Stream Mapping: Identifying and analyzing value streams, removing waste, and improving flow through process mapping and measurement. • Key Lean Metrics: Exploring essential Lean metrics, such as cycle time, lead time, throughput, and takt time, and their impact on product success. • Measuring Customer Satisfaction: Utilizing customer surveys, net promoter score (NPS), and customer feedback to gauge success and drive continuous improvement. • Quality Control Metrics: Monitoring quality through defect rates, process capability, and quality management systems for product success. • Cost of Delay and Financial Metrics: Calculating cost of delay, return on investment (ROI), and total cost of ownership (TCO) to optimize decision making. • Implementing Data-Driven Decision Making: Strategies for implementing data-driven decision making and performance measurement in organizations. • Visual Management and Scorecards: Utilizing visual management tools and scorecards to display and track Lean metrics effectively. • Continuous Improvement and Iteration: Incorporating continuous improvement principles, such as Kaizen and PDCA, to iterate and evolve Lean metrics.
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Entry Requirements
- Basic understanding of the subject matter
- Proficiency in English language
- Computer and internet access
- Basic computer skills
- Dedication to complete the course
No prior formal qualifications required. Course designed for accessibility.
Course Status
This course provides practical knowledge and skills for professional development. It is:
- Not accredited by a recognized body
- Not regulated by an authorized institution
- Complementary to formal qualifications
You'll receive a certificate of completion upon successfully finishing the course.
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