Professional Certificate in Social Media Crisis Management: Strategic Planning

Name: Professional Certificate in Social Media Crisis Management: Strategic Planning
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The Professional Certificate in Social Media Crisis Management: Strategic Planning is a vital course that equips learners with the essential skills to manage and navigate through social media crises. This certificate course is increasingly important in today's digital age, where businesses and organizations rely heavily on social media for brand awareness, customer engagement, and reputation management.

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AboutThisCourse

The course covers crucial topics such as crisis identification, strategic planning, crisis communication, and recovery strategies. By completing this program, learners will be able to develop and implement effective social media crisis management plans that mitigate risk, protect brand reputation, and maintain customer trust. In an era where social media crises can quickly escalate and cause significant damage, this certificate course is in high demand across various industries. Learners who complete this program will be well-positioned for career advancement, with a highly sought-after skill set that sets them apart in a competitive job market.

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CourseDetails

• Social Media Crisis Management: An Overview
• Identifying Social Media Crisis: Early Warning Signals
• Developing a Social Media Crisis Strategy
• Stakeholder Communication in Social Media Crisis
• Social Media Crisis Simulation and Training
• Legal and Ethical Considerations in Social Media Crisis Management
• Monitoring and Measuring Social Media Crisis Performance
• Case Studies: Successful Social Media Crisis Management
• Social Media Crisis Recovery and Organizational Learning

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EntryRequirements

BasicUnderstandingSubject
ProficiencyEnglish
ComputerInternetAccess
BasicComputerSkills
DedicationCompleteCourse

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FastTrack GBP £140

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AcceleratedLearningPath

ThreeFourHoursPerWeek
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StandardMode GBP £90

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FlexibleLearningPace

TwoThreeHoursPerWeek
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DigitalCertificate
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PROFESSIONAL CERTIFICATE IN SOCIAL MEDIA CRISIS MANAGEMENT: STRATEGIC PLANNING

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London School of International Business (LSIB)

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05 May 2025

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