Professional Certificate in Social Media Crisis Management: Strategic Planning
-- ViewingNowThe Professional Certificate in Social Media Crisis Management: Strategic Planning is a vital course that equips learners with the essential skills to manage and navigate through social media crises. This certificate course is increasingly important in today's digital age, where businesses and organizations rely heavily on social media for brand awareness, customer engagement, and reputation management.
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⢠Social Media Crisis Management: An Overview
⢠Identifying Social Media Crisis: Early Warning Signals
⢠Developing a Social Media Crisis Strategy
⢠Stakeholder Communication in Social Media Crisis
⢠Social Media Crisis Simulation and Training
⢠Legal and Ethical Considerations in Social Media Crisis Management
⢠Monitoring and Measuring Social Media Crisis Performance
⢠Case Studies: Successful Social Media Crisis Management
⢠Social Media Crisis Recovery and Organizational Learning
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