Certificate in Customer Value & Negotiation Skills

Name: Certificate in Customer Value & Negotiation Skills
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The Certificate in Customer Value & Negotiation Skills course is a vital program designed to enhance your ability to manage customer relationships and elevate your negotiation skills. This course is essential in today's business environment, where creating and maintaining customer value is critical to an organization's success.

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AboutThisCourse

With this course, you will gain the necessary skills to manage customer needs, expectations, and relationships while developing effective negotiation strategies that lead to win-win outcomes. This course is in high demand across various industries, including sales, marketing, customer service, and business development. By completing this program, you will be equipped with the essential skills required for career advancement, including the ability to communicate effectively, manage customer relationships, and negotiate successful deals that benefit both parties. In summary, the Certificate in Customer Value & Negotiation Skills course is a valuable investment for anyone looking to enhance their career prospects, increase their earning potential, and become a more effective negotiator and customer relationship manager.

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CourseDetails

• Understanding Customer Value: Identifying and Measuring (
• Building Customer Relationships: Communication and Empathy (
• The Art of Negotiation: Strategies and Tactics (
• Active Listening and Questioning Techniques for Customer Value (
• Overcoming Objections: Persuasion and Influence (
• Closing Techniques: Maximizing Customer Value (
• Customer Retention: Creating Long-term Value (
• Cross-cultural Negotiation: Navigating Differences (
• Ethical Considerations in Negotiation and Customer Value (
• Measuring Success: Evaluating Customer Value and Negotiation Skills (

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EntryRequirements

BasicUnderstandingSubject
ProficiencyEnglish
ComputerInternetAccess
BasicComputerSkills
DedicationCompleteCourse

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NotRegulatedAuthorized
ComplementaryFormalQualifications

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FastTrack GBP £140

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AcceleratedLearningPath

ThreeFourHoursPerWeek
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StandardMode GBP £90

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FlexibleLearningPace

TwoThreeHoursPerWeek
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CERTIFICATE IN CUSTOMER VALUE & NEGOTIATION SKILLS

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London School of International Business (LSIB)

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05 May 2025

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