Certificate in Customer Value & Negotiation Skills
-- ViewingNowThe Certificate in Customer Value & Negotiation Skills course is a vital program designed to enhance your ability to manage customer relationships and elevate your negotiation skills. This course is essential in today's business environment, where creating and maintaining customer value is critical to an organization's success.
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โข Building Customer Relationships: Communication and Empathy (
โข The Art of Negotiation: Strategies and Tactics (
โข Active Listening and Questioning Techniques for Customer Value (
โข Overcoming Objections: Persuasion and Influence (
โข Closing Techniques: Maximizing Customer Value (
โข Customer Retention: Creating Long-term Value (
โข Cross-cultural Negotiation: Navigating Differences (
โข Ethical Considerations in Negotiation and Customer Value (
โข Measuring Success: Evaluating Customer Value and Negotiation Skills (
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