Executive Development Programme in The Future of Customer Service with AI

Name: Executive Development Programme in The Future of Customer Service with AI
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The Executive Development Programme in The Future of Customer Service with AI is a certificate course designed to equip learners with essential skills for career advancement in the rapidly evolving customer service industry. This programme emphasizes the importance of AI and its transformative impact on customer service.

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AboutThisCourse

With the increasing demand for AI-powered customer service solutions, there is a growing need for professionals who can leverage AI technologies to improve customer experiences and drive business growth. This course provides learners with a comprehensive understanding of AI in customer service, including its applications, benefits, and challenges. Learners will gain hands-on experience with AI tools and technologies, and develop strategies for implementing AI-powered customer service solutions. Upon completion of the course, learners will have a competitive edge in the job market, with the skills and knowledge necessary to succeed in the future of customer service.

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CourseDetails

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Unit 1: Introduction to Executive Development Programme in The Future of Customer Service with AI
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Unit 2: Understanding AI and its Role in Customer Service
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Unit 3: The Evolution of Customer Service with AI Technology
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Unit 4: Benefits and Challenges of AI in Customer Service
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Unit 5: Implementing AI in Customer Service: Best Practices
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Unit 6: Ethical Considerations in AI Customer Service
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Unit 7: Future Trends and Predictions for AI in Customer Service
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Unit 8: Developing an AI Strategy for Customer Service
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Unit 9: Measuring Success in AI Customer Service: Metrics and KPIs
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Unit 10: Case Studies: Successful AI Implementations in Customer Service

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EntryRequirements

BasicUnderstandingSubject
ProficiencyEnglish
ComputerInternetAccess
BasicComputerSkills
DedicationCompleteCourse

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FastTrack GBP £140

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AcceleratedLearningPath

ThreeFourHoursPerWeek
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StandardMode GBP £90

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FlexibleLearningPace

TwoThreeHoursPerWeek
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EXECUTIVE DEVELOPMENT PROGRAMME IN THE FUTURE OF CUSTOMER SERVICE WITH AI

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London School of International Business (LSIB)

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05 May 2025

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