Masterclass Certificate CRM: Building a Customer-Centric Organization

Name: Masterclass Certificate CRM: Building a Customer-Centric Organization
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The Masterclass Certificate CRM: Building a Customer-Centric Organization course is a comprehensive program designed to emphasize the importance of customer relationship management (CRM) in today's business landscape. This course is critical for professionals who want to stay ahead in the industry, as CRM skills are increasingly in demand across various sectors.

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AboutThisCourse

This course equips learners with essential skills to develop and implement effective CRM strategies that drive business growth and improve customer satisfaction. By the end of this course, learners will have a deep understanding of CRM best practices, data-driven decision making, and customer-centric organizational transformation. Moreover, they will acquire hands-on experience with CRM software tools, enabling them to excel in their current roles and advance their careers. In summary, the Masterclass Certificate CRM: Building a Customer-Centric Organization course is a valuable investment for professionals seeking to enhance their CRM skills, increase their industry relevance, and drive customer-centric success in their organizations.

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CourseDetails

• CRM Fundamentals
• Understanding Customer-Centric Approach
• Implementing Customer Relationship Management
• CRM Strategy and Planning
• Customer Data Management and Analytics
• CRM Software Solutions and Integration
• Customer Experience Management
• Sales and Marketing Automation with CRM
• Change Management and CRM Adoption
• Measuring CRM Success and Continuous Improvement

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EntryRequirements

BasicUnderstandingSubject
ProficiencyEnglish
ComputerInternetAccess
BasicComputerSkills
DedicationCompleteCourse

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FastTrack GBP £140

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AcceleratedLearningPath

ThreeFourHoursPerWeek
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StandardMode GBP £90

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FlexibleLearningPace

TwoThreeHoursPerWeek
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MASTERCLASS CERTIFICATE CRM: BUILDING A CUSTOMER-CENTRIC ORGANIZATION

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London School of International Business (LSIB)

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05 May 2025

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