Masterclass Certificate CRM: Building a Customer-Centric Organization
-- ViewingNowThe Masterclass Certificate CRM: Building a Customer-Centric Organization course is a comprehensive program designed to emphasize the importance of customer relationship management (CRM) in today's business landscape. This course is critical for professionals who want to stay ahead in the industry, as CRM skills are increasingly in demand across various sectors.
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โข CRM Fundamentals
โข Understanding Customer-Centric Approach
โข Implementing Customer Relationship Management
โข CRM Strategy and Planning
โข Customer Data Management and Analytics
โข CRM Software Solutions and Integration
โข Customer Experience Management
โข Sales and Marketing Automation with CRM
โข Change Management and CRM Adoption
โข Measuring CRM Success and Continuous Improvement
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