Professional Certificate Strategic CRM: Building Customer Loyalty

Name: Professional Certificate Strategic CRM: Building Customer Loyalty
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The Professional Certificate in Strategic CRM: Building Customer Loyalty course is a comprehensive program that emphasizes the importance of customer relationship management in driving business growth and success. This course is designed to meet the high industry demand for professionals who can develop and implement effective CRM strategies that foster customer loyalty and improve overall customer experience.

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AboutThisCourse

Through this course, learners will acquire essential skills in CRM analytics, customer segmentation, campaign management, and loyalty program design. These skills are critical for career advancement in today's data-driven and customer-centric business environment. By the end of the course, learners will be equipped to lead CRM initiatives, make data-driven decisions, and drive customer engagement and loyalty, making them valuable assets in any organization.

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CourseDetails

• CRM Overview
• Customer Segmentation and Profiling
• Customer Lifetime Value (CLV) and Profitability Analysis
• Strategic Relationship Management
• Building Customer Loyalty Programs
• Multi-Channel CRM Strategies
• Data-Driven CRM Decision Making
• CRM Analytics and Metrics
• Social CRM and Influencer Marketing
• Implementing and Managing CRM Systems

CareerPath

The CRM job market in the UK is booming, offering diverse roles and attractive salary ranges for professionals. In this 3D pie chart, we'll break down the percentage distribution of the most in-demand CRM positions, providing valuable insights for job seekers and employers alike. - CRM Manager: 30% of the CRM job market in the UK, responsible for overseeing CRM strategies and ensuring customer satisfaction. - CRM Analyst: 25% of the CRM job market in the UK, playing a crucial role in analyzing customer data and driving business growth. - CRM Specialist: 20% of the CRM job market in the UK, focusing on implementing and maintaining CRM platforms for businesses. - CRM Developer: 15% of the CRM job market in the UK, developing custom CRM solutions and integrating them with existing systems. - CRM Consultant: 10% of the CRM job market in the UK, providing expert guidance on CRM strategy and implementation for businesses. These statistics highlight the growing demand for CRM professionals in the UK, ensuring a rewarding career path for those with the right skills and expertise.

EntryRequirements

BasicUnderstandingSubject
ProficiencyEnglish
ComputerInternetAccess
BasicComputerSkills
DedicationCompleteCourse

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FastTrack GBP £140

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AcceleratedLearningPath

ThreeFourHoursPerWeek
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StandardMode GBP £90

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FlexibleLearningPace

TwoThreeHoursPerWeek
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PROFESSIONAL CERTIFICATE STRATEGIC CRM: BUILDING CUSTOMER LOYALTY

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London School of International Business (LSIB)

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05 May 2025

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