Professional Certificate Strategic CRM: Building Customer Loyalty
-- ViewingNowThe Professional Certificate in Strategic CRM: Building Customer Loyalty course is a comprehensive program that emphasizes the importance of customer relationship management in driving business growth and success. This course is designed to meet the high industry demand for professionals who can develop and implement effective CRM strategies that foster customer loyalty and improve overall customer experience.
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⢠CRM Overview
⢠Customer Segmentation and Profiling
⢠Customer Lifetime Value (CLV) and Profitability Analysis
⢠Strategic Relationship Management
⢠Building Customer Loyalty Programs
⢠Multi-Channel CRM Strategies
⢠Data-Driven CRM Decision Making
⢠CRM Analytics and Metrics
⢠Social CRM and Influencer Marketing
⢠Implementing and Managing CRM Systems
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