Professional Certificate Customer Relationship Management: Results-Oriented

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The Professional Certificate in Customer Relationship Management: Results-Oriented course is crucial in today's customer-centric world. This certificate program focuses on enhancing your skills in managing customer relationships, resulting in improved customer satisfaction, loyalty, and overall business growth.

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AboutThisCourse

With the increasing demand for skilled CRM professionals, this course offers a timely and essential learning opportunity. It equips learners with the latest techniques and best practices in CRM, arming them with the skills to drive customer engagement, analyze customer data, and leverage CRM technologies. Upon completion, learners will have a comprehensive understanding of CRM strategies, customer segmentation, customer lifetime value, and data-driven decision-making. These skills are highly sought after by employers, providing a significant advantage for career advancement in various industries such as marketing, sales, customer service, and operations.

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CourseDetails

• Introduction to Customer Relationship Management (CRM)
• Setting Up and Configuring CRM Systems
• Customer Segmentation and Targeting
• CRM Strategies for Customer Engagement and Retention
• Implementing Results-Oriented CRM Metrics and KPIs
• CRM Data Analysis and Insights
• Customer Service and Support in CRM
• Sales Force Automation with CRM
• Marketing Automation with CRM
• Best Practices for CRM Implementation and Adoption

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EntryRequirements

  • BasicUnderstandingSubject
  • ProficiencyEnglish
  • ComputerInternetAccess
  • BasicComputerSkills
  • DedicationCompleteCourse

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  • NotAccreditedRecognized
  • NotRegulatedAuthorized
  • ComplementaryFormalQualifications

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CourseFee

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FastTrack GBP £140
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AcceleratedLearningPath
  • ThreeFourHoursPerWeek
  • EarlyCertificateDelivery
  • OpenEnrollmentStartAnytime
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StandardMode GBP £90
CompleteInTwoMonths
FlexibleLearningPace
  • TwoThreeHoursPerWeek
  • RegularCertificateDelivery
  • OpenEnrollmentStartAnytime
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  • DigitalCertificate
  • CourseMaterials
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PROFESSIONAL CERTIFICATE CUSTOMER RELATIONSHIP MANAGEMENT: RESULTS-ORIENTED
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London School of International Business (LSIB)
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05 May 2025
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