Professional Certificate Customer Relationship Management: Results-Oriented
-- ViewingNowThe Professional Certificate in Customer Relationship Management: Results-Oriented course is crucial in today's customer-centric world. This certificate program focuses on enhancing your skills in managing customer relationships, resulting in improved customer satisfaction, loyalty, and overall business growth.
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โข Introduction to Customer Relationship Management (CRM)
โข Setting Up and Configuring CRM Systems
โข Customer Segmentation and Targeting
โข CRM Strategies for Customer Engagement and Retention
โข Implementing Results-Oriented CRM Metrics and KPIs
โข CRM Data Analysis and Insights
โข Customer Service and Support in CRM
โข Sales Force Automation with CRM
โข Marketing Automation with CRM
โข Best Practices for CRM Implementation and Adoption
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