Certificate in E-commerce Customer Journey Mapping for UX Designers

Name: Certificate in E-commerce Customer Journey Mapping for UX Designers
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The Certificate in E-commerce Customer Journey Mapping for UX Designers is a comprehensive course that focuses on the essential skills needed to design exceptional user experiences in the e-commerce industry. This course highlights the importance of understanding the customer journey, a critical component in creating effective UX design that drives conversion and customer loyalty.

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AboutThisCourse

In today's digital age, there is a high demand for UX designers who can create seamless and engaging customer experiences. This course equips learners with the skills to map the customer journey, analyze customer behavior, and create data-driven design solutions that meet customer needs and expectations. By mastering these skills, learners can advance their careers and become valuable assets in the e-commerce industry. Enroll in this course and gain a competitive edge by learning how to create user-centered design solutions that drive business success. By the end of this course, learners will have a solid understanding of the customer journey and the skills needed to create exceptional e-commerce experiences.

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CourseDetails

• Understanding E-commerce Customer Journey Mapping
• Importance of User Experience (UX) Design in E-commerce
• Stages in an E-commerce Customer Journey
• Identifying Touchpoints in the E-commerce Customer Journey
• Mapping Customer Needs, Expectations, and Pain Points
• Analyzing Customer Behavior and Interaction Data
• Creating Personas for Targeted Customer Segments
• Designing User-Centric E-commerce Solutions
• Prototyping and User Testing E-commerce Customer Journeys
• Measuring Success and Optimizing E-commerce Customer Experiences

CareerPath

This section presents a Google Charts 3D pie chart that visually represents the job market trends for e-commerce customer journey mapping and UX designer roles in the UK. With a transparent background and no added background color, the chart is responsive and adapts to all screen sizes. The three main roles covered in this chart are E-commerce UX Designer, E-commerce Customer Journey Mapper, and UX Designer (without e-commerce specialization). By utilizing the google.visualization.arrayToDataTable method, we can clearly see the percentage of relevant jobs for each role in an engaging 3D pie chart format. Keep reading for more information on salary ranges and skill demand in the UK for these roles.

EntryRequirements

BasicUnderstandingSubject
ProficiencyEnglish
ComputerInternetAccess
BasicComputerSkills
DedicationCompleteCourse

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FastTrack GBP £140

CompleteInOneMonth

AcceleratedLearningPath

ThreeFourHoursPerWeek
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StandardMode GBP £90

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FlexibleLearningPace

TwoThreeHoursPerWeek
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CERTIFICATE IN E-COMMERCE CUSTOMER JOURNEY MAPPING FOR UX DESIGNERS

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London School of International Business (LSIB)

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05 May 2025

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