Certificate in E-commerce Customer Journey Mapping for UX Designers
-- ViewingNowThe Certificate in E-commerce Customer Journey Mapping for UX Designers is a comprehensive course that focuses on the essential skills needed to design exceptional user experiences in the e-commerce industry. This course highlights the importance of understanding the customer journey, a critical component in creating effective UX design that drives conversion and customer loyalty.
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โข Understanding E-commerce Customer Journey Mapping
โข Importance of User Experience (UX) Design in E-commerce
โข Stages in an E-commerce Customer Journey
โข Identifying Touchpoints in the E-commerce Customer Journey
โข Mapping Customer Needs, Expectations, and Pain Points
โข Analyzing Customer Behavior and Interaction Data
โข Creating Personas for Targeted Customer Segments
โข Designing User-Centric E-commerce Solutions
โข Prototyping and User Testing E-commerce Customer Journeys
โข Measuring Success and Optimizing E-commerce Customer Experiences
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