Masterclass Certificate in Brand CRM & Digital Transformation

Name: Masterclass Certificate in Brand CRM & Digital Transformation
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The Masterclass Certificate in Brand CRM & Digital Transformation is a comprehensive course that equips learners with essential skills for career advancement in today's digital world. This course emphasizes the importance of Customer Relationship Management (CRM) and Digital Transformation in brand development and highlights their significance in modern business strategies.

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AboutThisCourse

In this age of digital disruption, organizations that prioritize CRM and Digital Transformation are better positioned to meet the evolving needs of customers, improve brand loyalty, and drive business growth. The course covers a wide range of topics, including CRM strategy, data-driven marketing, customer experience management, and digital transformation best practices. By completing this course, learners will gain a deep understanding of CRM and Digital Transformation, enabling them to develop and implement effective strategies that drive results. With the demand for CRM and Digital Transformation professionals on the rise, this course is an excellent opportunity for learners to enhance their skills and advance their careers.

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CourseDetails

• Customer Relationship Management (CRM) Strategy
• Digital Transformation and CRM Integration
• Understanding Customer Data & Analytics
• Multi-Channel Engagement and Personalization
• Social Media and Influencer Marketing in CRM
• Mobile CRM & Location-Based Services
• Artificial Intelligence (AI) and Machine Learning (ML) in CRM
• Brand CRM: Building Customer Loyalty and Retention
• CRM Data Security and Privacy Regulations
• Measuring Success: CRM Metrics and KPIs

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EntryRequirements

BasicUnderstandingSubject
ProficiencyEnglish
ComputerInternetAccess
BasicComputerSkills
DedicationCompleteCourse

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FastTrack GBP £140

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AcceleratedLearningPath

ThreeFourHoursPerWeek
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StandardMode GBP £90

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FlexibleLearningPace

TwoThreeHoursPerWeek
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MASTERCLASS CERTIFICATE IN BRAND CRM & DIGITAL TRANSFORMATION

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London School of International Business (LSIB)

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05 May 2025

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