Masterclass Certificate in Brand CRM & Digital Transformation

-- viewing now

The Masterclass Certificate in Brand CRM & Digital Transformation is a comprehensive course that equips learners with essential skills for career advancement in today's digital world. This course emphasizes the importance of Customer Relationship Management (CRM) and Digital Transformation in brand development and highlights their significance in modern business strategies.

5.0
Based on 2,036 reviews

7,002+

Students enrolled

GBP £ 140

GBP £ 202

Save 44% with our special offer

Start Now

About this course

In this age of digital disruption, organizations that prioritize CRM and Digital Transformation are better positioned to meet the evolving needs of customers, improve brand loyalty, and drive business growth. The course covers a wide range of topics, including CRM strategy, data-driven marketing, customer experience management, and digital transformation best practices. By completing this course, learners will gain a deep understanding of CRM and Digital Transformation, enabling them to develop and implement effective strategies that drive results. With the demand for CRM and Digital Transformation professionals on the rise, this course is an excellent opportunity for learners to enhance their skills and advance their careers.

100% online

Learn from anywhere

Shareable certificate

Add to your LinkedIn profile

2 months to complete

at 2-3 hours a week

Start anytime

No waiting period

Course Details


• Customer Relationship Management (CRM) Strategy
• Digital Transformation and CRM Integration
• Understanding Customer Data & Analytics
• Multi-Channel Engagement and Personalization
• Social Media and Influencer Marketing in CRM
• Mobile CRM & Location-Based Services
• Artificial Intelligence (AI) and Machine Learning (ML) in CRM
• Brand CRM: Building Customer Loyalty and Retention
• CRM Data Security and Privacy Regulations
• Measuring Success: CRM Metrics and KPIs

Career Path

Entry Requirements

  • Basic understanding of the subject matter
  • Proficiency in English language
  • Computer and internet access
  • Basic computer skills
  • Dedication to complete the course

No prior formal qualifications required. Course designed for accessibility.

Course Status

This course provides practical knowledge and skills for professional development. It is:

  • Not accredited by a recognized body
  • Not regulated by an authorized institution
  • Complementary to formal qualifications

You'll receive a certificate of completion upon successfully finishing the course.

Why people choose us for their career

Loading reviews...

Frequently Asked Questions

What makes this course unique compared to others?

How long does it take to complete the course?

What support will I receive during the course?

Is the certificate recognized internationally?

What career opportunities will this course open up?

When can I start the course?

What is the course format and learning approach?

Course fee

MOST POPULAR
Fast Track: GBP £140
Complete in 1 month
Accelerated Learning Path
  • 3-4 hours per week
  • Early certificate delivery
  • Open enrollment - start anytime
Start Now
Standard Mode: GBP £90
Complete in 2 months
Flexible Learning Pace
  • 2-3 hours per week
  • Regular certificate delivery
  • Open enrollment - start anytime
Start Now
What's included in both plans:
  • Full course access
  • Digital certificate
  • Course materials
All-Inclusive Pricing • No hidden fees or additional costs

Get course information

We'll send you detailed course information

Pay as a company

Request an invoice for your company to pay for this course.

Pay by Invoice

Earn a career certificate

Sample Certificate Background
MASTERCLASS CERTIFICATE IN BRAND CRM & DIGITAL TRANSFORMATION
is awarded to
Learner Name
who has completed a programme at
London School of International Business (LSIB)
Awarded on
05 May 2025
Blockchain Id: s-1-a-2-m-3-p-4-l-5-e
Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.
SSB Logo

4.8
New Enrollment