Executive Development Programme in AI & Customer Lifecycle Management

Name: Executive Development Programme in AI & Customer Lifecycle Management
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The Executive Development Programme in AI & Customer Lifecycle Management is a certificate course designed to bridge the gap between artificial intelligence (AI) and customer relationship management. This programme emphasizes the importance of AI in enhancing customer experiences, increasing loyalty, and driving business growth.

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AboutThisCourse

With the rapid growth of technology and the increasing demand for personalized customer experiences, this course is essential for professionals seeking to advance their careers in marketing, sales, customer service, and data analytics. By the end of this programme, learners will have gained essential skills in AI-driven customer lifecycle management, including data analysis, customer segmentation, predictive modeling, and automated decision-making. These skills will enable learners to make informed decisions, improve customer satisfaction, and drive business success. In summary, this course is critical for professionals seeking to stay competitive in today's data-driven and customer-centric business landscape. It provides learners with the essential skills and knowledge required to leverage AI in managing the customer lifecycle, leading to career advancement and business growth.

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CourseDetails

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Unit 1: Introduction to AI & Machine Learning in Customer Lifecycle Management
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Unit 2: AI-driven Customer Segmentation and Personalization
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Unit 3: AI-powered Customer Engagement and Interaction Platforms
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Unit 4: Predictive Analytics using AI for Customer Lifecycle Management
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Unit 5: AI-driven Customer Journey Mapping and Experience Optimization
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Unit 6: AI and Data Privacy in Customer Lifecycle Management
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Unit 7: AI-enhanced Sales and Marketing Strategies
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Unit 8: AI-driven Customer Service and Support
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Unit 9: Ethical Considerations and Bias Mitigation in AI
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Unit 10: Future Trends and Innovations in AI for Customer Lifecycle Management

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EntryRequirements

BasicUnderstandingSubject
ProficiencyEnglish
ComputerInternetAccess
BasicComputerSkills
DedicationCompleteCourse

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FastTrack GBP £140

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AcceleratedLearningPath

ThreeFourHoursPerWeek
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StandardMode GBP £90

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FlexibleLearningPace

TwoThreeHoursPerWeek
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EXECUTIVE DEVELOPMENT PROGRAMME IN AI & CUSTOMER LIFECYCLE MANAGEMENT

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London School of International Business (LSIB)

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05 May 2025

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