Advanced Certificate in Social Media Crisis Response & Recovery for Smarter Outcomes
-- ViewingNowThe Advanced Certificate in Social Media Crisis Response & Recovery is a comprehensive course designed to empower professionals with the essential skills to manage and recover from social media crises. In today's digital age, businesses are increasingly vulnerable to social media backlash, making this certificate course more important than ever.
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⢠Social Media Listening and Monitoring
⢠Crisis Response Planning and Strategy
⢠Social Media Policies and Guidelines
⢠Legal and Ethical Considerations in Crisis Response
⢠Stakeholder Communication and Engagement
⢠Social Media Analytics and Measurement
⢠Real-time Marketing and Engagement in Crisis Situations
⢠Recovery Strategies and Rebuilding Reputation
⢠Employee Training and Education
⢠Case Studies and Best Practices in Social Media Crisis Response and Recovery
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