Advanced Certificate in Social Media Crisis Response & Recovery for Smarter Outcomes
-- ViewingNowThe Advanced Certificate in Social Media Crisis Response & Recovery is a comprehensive course designed to empower professionals with the essential skills to manage and recover from social media crises. In today's digital age, businesses are increasingly vulnerable to social media backlash, making this certificate course more important than ever.
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โข Social Media Listening and Monitoring
โข Crisis Response Planning and Strategy
โข Social Media Policies and Guidelines
โข Legal and Ethical Considerations in Crisis Response
โข Stakeholder Communication and Engagement
โข Social Media Analytics and Measurement
โข Real-time Marketing and Engagement in Crisis Situations
โข Recovery Strategies and Rebuilding Reputation
โข Employee Training and Education
โข Case Studies and Best Practices in Social Media Crisis Response and Recovery
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