Professional Certificate in Social Enterprise Sales and Customer Relationship Management

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The Professional Certificate in Social Enterprise Sales and Customer Relationship Management is a crucial course designed to empower learners with the essential skills needed to thrive in the dynamic world of social enterprise sales. This certificate course highlights the importance of building and maintaining strong customer relationships, a critical aspect of any successful social enterprise.

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In today's competitive job market, there is a high demand for professionals who possess a deep understanding of sales strategies and customer relationship management. This course equips learners with the skills to develop and implement effective sales strategies, manage customer relationships, and leverage data to make informed decisions. By completing this course, learners will be well-prepared to advance their careers in social enterprise sales and customer relationship management.

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과정 세부사항

• Understanding Social Enterprise
• Sales Fundamentals for Social Enterprises
• Customer Relationship Management (CRM) Basics
• Identifying and Understanding Customers
• Needs Assessment and Solution Selling
• Building Trust and Credibility
• Effective Communication and Negotiation Skills
• Leveraging CRM Technology for Sales Success
• Measuring and Analyzing Sales Performance
• Developing and Implementing Sales Strategies for Social Enterprises

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